Everything Your Lab Needs, One Login Away
All your suite applications, account management, and support resources accessible from a single entry point.
Single Login
For all suite applications
Real-Time
User & role management
24/7
Support access from portal
100%
Browser-based, no install
Your Lab's Dashboard
The moment your team logs in, they see everything in one place. The ELN notebook, suite applications, support channels, and account management tools are all organized in a single dashboard designed specifically for laboratory teams.
Suite Applications
One-click access to every app in your subscription
Notifications
Updates on tickets, approvals, and system status
Team Activity
See who is online and what projects are active
Quick Settings
Personal preferences and notification controls
Access Your Suite Applications
Every application in your ELN Suite subscription is accessible from the portal. As your subscription evolves, new applications appear automatically with no separate provisioning step.
ELN Notebook
Compliance Tools
Dashboards
Integrations
Account Management
Administrators have full control over their organization's ELN Suite account directly from the portal. Add team members, adjust roles, and review subscription details without submitting a support ticket.
User Management
Add, remove, and reassign users. Set roles and permissions that take effect immediately across every suite application.
Billing and Invoices
View your billing history, download invoices, and update payment methods. Everything financial in one place.
Security Settings
Configure password policies, session timeouts, and multi-factor authentication requirements for your organization.
Suite Spotlight
LabPortal
LabPortal is the technology that powers the client portal experience. It provides the unified authentication layer, application launcher, and account management interface that ties every component of your ELN Suite together into a single, seamless experience.
Explore LabPortalUnified Authentication
Application Launcher
Account Management
Real-Time Notifications
Frequently Asked Questions
Who can access the client portal?
Every user on your ELN Suite subscription has access to the client portal. Administrators see account management and billing controls, while standard users see their applications, support resources, and personal settings.
Can I manage users and roles without contacting support?
Yes. Account administrators can add and remove users, assign roles, and adjust permissions directly from the portal. Changes take effect immediately across all suite applications.
How do new suite applications appear in my portal?
When a new application is added to your subscription, it appears automatically in your portal dashboard. There is no separate installation or configuration required on your end.
Is the client portal available on mobile devices?
The client portal is fully responsive and works in any modern web browser on desktop, tablet, and mobile devices. Your team can access their applications and submit support requests from anywhere.
How does single sign-on work across suite applications?
Once you log in to the client portal, you are authenticated across every application in your ELN Suite. There is no need to enter credentials again when switching between tools. Session management and security policies are controlled centrally by your administrator.
Can I customize the portal dashboard for my team?
Administrators can configure which applications and resources appear on the dashboard, set default views, and organize tools by department or project. Each user can also personalize their own notification preferences and quick-access shortcuts.
See your ELN Suite in action
Experience the client portal and see how your team will access the ELN Suite every day.