LabPortal: Your Single Entry Point to the ELN Suite
The technology behind your client dashboard, giving your team one-login access to every application and resource.
1
Login for Everything
0
Configuration Needed
100%
Role-Based Views
24/7
Dashboard Access
What LabPortal Does
LabPortal is the client dashboard that greets your team every time they log in to the ELN Suite. It organizes all of your applications, account tools, and support resources into a single interface so your team never has to wonder where to find something.
Unified Dashboard
LabPortal presents every ELN Suite application your team has access to in a single, organized dashboard. Instead of bookmarking multiple URLs or remembering separate login pages, your team opens LabPortal and finds everything in one place.
Automatic Discovery of Suite Components
As new applications or modules are added to your subscription, LabPortal automatically surfaces them in your dashboard. There is no manual configuration required. Your team sees what is available to them based on their role and subscription.
Account Management Tools
Manage user accounts, update contact information, review subscription details, and handle billing from within LabPortal. Account administrators have access to team management functions without needing to contact support for routine changes.
Direct Help Desk and Knowledge Base Access
LabPortal includes direct links to the LabLynx help desk and searchable knowledge base. Your team can submit support tickets, browse documentation, and access training resources without leaving the dashboard environment.
How LabPortal Works
LabPortal is the authentication and navigation layer that ties the entire ELN Suite together. It handles login, session management, and role-based access so that each team member sees exactly what they need.
Authentication and Navigation Layer
LabPortal serves as the authentication gateway for the entire ELN Suite. Your team logs in once, and LabPortal maintains their session across every application they access. There are no repeated login prompts as users move between tools.
Personalized Views Per Role
Each team member sees a dashboard tailored to their role. Researchers see their experiments and active workflows. Lab managers see operational dashboards and team activity. Administrators see account management and configuration tools.
Session Maintained Across the Suite
Once authenticated through LabPortal, your session carries seamlessly into every ELN Suite application. Open the notebook, switch to inventory, check a report, and return to the dashboard without re-authenticating at each step.
Admin Functions for Account Managers
Account managers use LabPortal to add or remove users, assign roles, review usage, and manage subscription details. These administrative functions are built directly into the dashboard rather than requiring a separate admin console.
When You Need LabPortal
LabPortal is included with every ELN Suite subscription. It is the default experience when any team member logs in, and there is no additional purchase or configuration required.
Included With Every Subscription
Team Management Built In
Support Resources at Hand
Role-Based Access
Frequently Asked Questions
Common questions about LabPortal and how it works with your ELN Suite subscription.
Is LabPortal included with every ELN Suite subscription?
Yes. LabPortal is the default login experience for every ELN Suite subscription. There is no additional cost or separate setup required. From day one, your team logs in through LabPortal and sees every application included in your plan.
Can I customize the dashboard for different user roles?
LabPortal automatically tailors the dashboard based on each user's role. Researchers see their experiments and workflows, lab managers see operational tools, and administrators see account management functions. No manual configuration is needed.
Does LabPortal support single sign-on (SSO)?
Yes. LabPortal serves as the single sign-on gateway for the entire ELN Suite. Your team authenticates once and maintains their session across every application they access, eliminating repeated login prompts.
How do I add or remove users from my team?
Account administrators can manage users directly from the LabPortal dashboard. Adding new team members, removing users, and updating roles are all self-service actions that take effect immediately without contacting support.
What happens when new modules are added to my subscription?
LabPortal automatically discovers and surfaces new applications and modules as they become available in your subscription. Your team will see the new tools appear in their dashboard without any manual configuration.
Can I access support resources from within LabPortal?
Absolutely. LabPortal includes direct links to the LabLynx help desk, searchable knowledge base, and training resources. Your team can submit tickets, browse documentation, and access courses without leaving the dashboard.
See your lab’s dashboard in action
LabPortal gives your team single-login access to every ELN Suite application and resource.